Best practices and change management

Key to success: Empathy By

I was having lunch with a friend when this philosophical question came in: what makes a person’s success with his clients different from another’s? In less than 10 minutes of…

Barriers to adoption! By

Why is it that `users` are never satisfied with the tools we make available to them? And why is it that the adoption process to systems as a whole, always…

Do you listen to your intuitions? By

Intuition: Direct perception of truth, fact, etc., independent of any reasoning process; immediate apprehension… Can we measure, qualify and quantify everything?…  In an ideal world, all decisions should be based…