I can’t remember how many times this question came up during meetings and conversations over the years. When managers for instance, want to introduce BI solutions for sales optimization they…
When we mention the word “steering”, most people see themselves driving a Formula 1 car making laps at 300 km/h on the Gilles Villeneuve Circuit in front of a dazzled…
I was having lunch with a friend when this philosophical question came in: what makes a person’s success with his clients different from another’s? In less than 10 minutes of…
Why is it that `users` are never satisfied with the tools we make available to them? And why is it that the adoption process to systems as a whole, always…
Intuition: Direct perception of truth, fact, etc., independent of any reasoning process; immediate apprehension… Can we measure, qualify and quantify everything?… In an ideal world, all decisions should be based…
We visit retailers almost every day to purchase products that are often not even available. Consequently, the effect is threefold: Customers are disappointed and frustrated. The retailer loses the opportunity…
Co-written by : Dominic Blouin et Denis Champagne Some questions should never be asked or end up just simply being considered unfair or shall we say tendentious.. In my opinion……
In the beginning, before implementing a dashboard solution, you have to make sure the new ideas will “stick” together. On this matter, the excellent book from Chip and Dan Heath…
Try to imagine this scenario: You have a manufacturer with: • 500 products; • 50 reps on his sales team • Distributes in more than 2000 locations at the large…